RELIABLE STOCKS AND SHARES (INDIA) LTD

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In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with

NSE https://investorhelpline.nseindia.com/NICEPLUS/
BSE https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx
CDSL https://www.cdslindia.com/Footer/grievances.aspx
SEBI https://scores.gov.in/scores/Welcome.html
MCX https://www.mcxindia.com/Investor-Services
NCDEX https://ncdex.com/investor_complaint
NSDL https://www.epass.nsdl.com/complaints/websitecomplaints.aspx

* Mandatory details for filing complaints on SCORES: Name, PAN, Address, Mobile Number, Email ID . Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with

Given Link for SMART ODR PORTAL investor grievance redressal by enabling investors to access Online Dispute Resolution Institutions for the resolution of their complaints. hyperlink: smartodr.in

iii. Step by step procedures for opening an account, filing a complaint on designated email id, and finding out the status of the complaint etc.

Below is the detailed write up on procedure for filing a complaint on designated email id, Phone number and procedure for finding out status of the complaint basis Ticket Number:

How to create a ticket or raise a complaint at Reliable Stocks?
A complaint can be raised by creating a ticket on Reliable Stocks support portal. To create a ticket, follow these steps:
1. Go to www.reliablestocks.net/support>> support Portal
2. Enter your Mobile no and fill up the captcha, then submit.
3. It will Navigate to supports system, click create ticket and fill up required details.
4. Enter the query details under Describe your issue in detail.
5. Click on Choose file if a file is to be attached.
6. Customers will receive an email acknowledgement on their Registered Email ID, with the Ticket number for the complaint registered

Voice

Customers can call the Helpline nos.
+919840940427
+044 - 42031952
Once you sign up, you will have complete access to our self-service portal and you can use your account to raise support tickets and track their status.)

How to track complaints or tickets at Reliable Stocks?

Reliable Stocks account holders can track complaints or tickets by following these steps:
1. Visit. Support reliablestocks.net/support
3. Log in with the client credentials , then submit.
4. Click on the ticket that needs to be tracked

To reopen a ticket, follow these steps:
1. Click on the ticket that is to be reopened.
2. Click on Reopen Ticket.
3. Enter the response.
4. Click on Reply.

VOLUNTARILY FREEZE or BLOCK THEIR ONLINE TRADING ACCOUNT

Reliable Stocks clients can voluntarily freeze or block their online trading account access to prevent unauthorized activity, following a policy introduced by Reliable Stocks. This can be initiated by sending an email to stoptrade@reliablestocks.net, raising a ticket through the Reliable Stocks support portal https://reliablestocks.net/clientmanagement/login/ or by calling their customer service number 044-42031952 from the registered mobile number. Once blocked, clients will be unable to log in to BOW Terminal.

CLOSE TRADING AND DEMAT ACCOUNT ONLINE

Close your Reliable Stocks trading and demat account online, log in to the Reliable Stocks website, navigate to your profile, and initiate the account closure request. You"ll need to confirm your choice and provide a reason for closure, and the account closure process will be completed within a few working days.

Here"s a more detailed breakdown:

Steps to Close Reliable Stocks Account Online:

1. Log in to your Reliable Stocks account: https://reliablestocks.net/index.php

2. Use your registered Client ID and password to access the Web Portal.

3. Go to Client Login TAP

INVESTOR GRIEVANCES ESCALATION MATRIX

BRANCH OFFICE DETAILS

HEAD OFFICE

RELIABLE STOCKS AND SHARES (INDIA) LTD
Contact No 9840940427, 9884395856
EmailContact No : compliance@reliablestocks.net | rss.bakup@gmail.com

044 - 42031952 and - 044 - 42822766

For Compliance, Mail us at - compliance@reliablestocks.net

For Support, mail us at - rss.bakup@gmail.com

RELIABLE STOCKS AND SHARES (INDIA) LTD

Corporate office & Registered Office

New No.45, Old No.15,16, 1st Floor, Dr. Alagappa Road, Opp. Noble Hospital, Purasaiwalkam, Chennai - 600 084.

9840940427, 9884395856
compliance@reliablestocks.net | rss.bakup@gmail.com

Compliance Officer

Phone: +919840940427
Email: compliance@reliablestocks.net

Investor Grievance

investorgrievance@reliablestocks.net

Escalation Matrix

Inquiry

Hours

Mon 09:00 AM – 05:00 PM
Tue 09:00 AM – 05:00 PM
Wed 09:00 AM – 05:00 PM
Thu 09:00 AM – 05:00 PM
Fri 09:00 AM – 05:00 PM
Sat Closed
Sun Closed

This Disclaimer governs the use of this site and constitutes the terms and Conditions for our providing information on this site. Using this site constitutes your acknowledgment that you have read this disclaimer and that you accept will be bound by the terms hereof. This web site is constructed to provide general information and the company will not be responsible for any action taken on the basis of this work, whether directly for any error or omission , to any person, weather a browser of this web site or not. In case of Any objection please write to: compliance@reliablestocks.net Our liability is only restricted to removal of such objection portion from our web site. No future will be entertained.

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